You may not be able to turn a customer’s frown upside down, but you can learn to decrease your chances of a lawsuit! Discover the 7 practical steps you should take when faced with a client complaint in this new ASHI Edge LIVE webinar.

Please tune in on May 11th to engage in the Smart Homes Webinar and additional content.

By comprehending the distinct features of smart homes and their integration and operation within homes, you can distinguish yourself from others and manage your client’s expectations. Even though smart homes pose more difficulties for home inspectors, they can be as straightforward as including voice- or user-interface-controlled lighting, audio, automation, and mechanical systems. This training will equip you with the necessary knowledge and comprehension to communicate better with your clients about their purchase and determine if they are buying a smart home or a traditional home with smart devices. You will also discover how to recognize if you are examining a smart home and identify smart home devices.

Review electrical systems, their functions, and their safety concerns before taking a closer look at branch circuits and their locations. Examine common reportable defects in overcurrent protection devices and explore traditional and modern wiring methods. Identify cable types you’ll likely encounter during an inspection, as well as how they are used and where they are placed. Reinforce your understanding of receptacle types, locations, and required protections. Finally, finish up by learning about light fixtures, smoke alarms, and carbon monoxide (CO) alarms.

Perfect your reporting skills and review the basics of SoP in ASHI Edge’s new Introduction to Report Writing and SoP course.

Dive deep into topics relating to SoP, ASHI’s code of ethics, and expert report writing. Review relevant terms and find out how to report different classes of defects and varying types of limitations. Explore the strengths and weaknesses of the most common reporting methods and identify your responsibilities in an emergency. Go over the tools you will use as an inspector and any special training you might need when using them.

Find out everything you need to know to confidently inspect a home’s ventilation and insulation with ASHI Edge’s new interactive course!

Start out by reviewing the basics of building science and discover how insulation and ventilation affect the performance of a home. Look at some important terms you are likely to use in your reports. Compare the different types of insulation and how they should be installed to be effective. Explore how to detect and report on the ventilation and insulation defects you are likely to encounter in the field. Next, review different types of vapor retarders, as well as their functions and defects. Finish up by identifying the distinctive requirements for insulation and ventilation in attics and crawl spaces.

Keep a cool head while inspecting HVAC systems with ASHI’s course on air conditioning!

Become familiar with your responsibilities when inspecting HVAC systems, as well as some common terms you can use in your reports. Discover the many types of cooling equipment and the factors that determine which types work best in different kinds of homes. Review the processes and physics that allow an HVAC system to either cool or heat a space. Move through the step-by-step process of inspecting various systems. Learn the basics of Delta T measurements and what they can — and can’t — tell you. Finally, examine the proper ways to dispose of primary condensate and the unique components and requirements of duct systems.

Up your inspection game with this ASHI Edge interactive course on fireplaces and chimneys!

In this course, learn to identify key terminology related to the heating and venting systems and describe how various components work. We will explore possible combustion air sources for gas, oil, and solid fuels as well as the process and importance of venting in combustion heating. Discover common heating defects, especially those related to combustion heating, venting, and installation locations. Learn more about the classifications of heating systems, gas vent categories, and the components of gas-forced air furnaces. As you move through this course, you will be able to learn new details and shore up your current knowledge about heating.

Investigate the ins and outs of exterior wall coverings! Find out about the different veneers used on the outside of a home and define what is - and isn't - reportable during an inspection of exterior wall coverings.

There's a lot more to roofing than you might think! Familiarize yourself with different roofing types and the components that go into their installation. Look into the defects commonly found in roofs and their drainage systems.   

Perfect your deck inspections! Learn the basics of how to complete an objective deck inspection, prioritize any defects you find, and effectively communicate these defects with your clients. You'll never look at decks the same way again.